Open Today: 9:00am - 5:30pm
Open Tomorrow: 9:00am - 5:30pm



Escalators are located in the centre square and outside the Market Hall


These are available in the centre square and by the Market Hall

Lost Property

Please contact Customer Services 01429 861220 key option 1 on auto dial


There is a free playroom located on the lower floor next to Boots. Please note this is un –supervised with no food or drink allowed

Rest Areas

South mall near Primark

  • Family room- Toilet/baby change facilities big enough for twin buggy
  • Ladies toilets with baby change facility
  • Breast Feeding/changing room without toilet
  • Disabled toilet
  • Mens toilets

West Mall near Underground car park

  • Baby change room without toilet
  • Ladies toilets
  • Mens toilets
  • Disabled toilet

Middleton Grange holds the Gold Standard Hartlepool Breastfeeding Welcome Award. Should mothers wish to breastfeed in private, facilities are available.

Middleton Grange support inclusivity in the community, therefore inclusion toilets are provided around the centre. Look out for the symbol below, or speak to a member of staff for more information.


For scooter and wheelchair hire you will find Shopmobility located opposite Wilko’s. Contact 01429 861777 for further information


Pick up a free wristband from Bonnie Babies or The Entertainer if you are shopping with someone who could lose their way, and stay shopper safe.


Free wifi is available throughout the shopping centre and market hall